Price Match Policy

 

Serendipity House will price-match products from local competitors. 

 

  • Find a qualifying product.

    While online, find a qualifying product that you want SerendipityHouse.com.hk to price match. Make sure the product you would like to price match is immediately available and identical to our local competitor's product (it must be a matching brand with identical product number and color).

SerendipityHouse.com.hk orders are available for price matching via online chat or by phone. For orders that have already been placed, once price match requirements have been confirmed, Serendipity House will credit your order total to the new price. 

 

  • How To request a price match

    1. Connect with our representative via Facebook Messenger (@serendipityhouselimited)

    2. Connect via our in-browser chat agent.

    3. Call us at +852 2492 2229. 

    4. Email us at info@serendipityhouse.com.hk.

    5. Visit our offices during business hours, 9AM - 6PM Monday through Friday.

Please be prepared to direct our representatives to the ad or website that is displaying the current lower price you would like to match.