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The Serendipity Promotion Policy

Terms and conditions are subject to change at any time.

On Site Promotions

  • Selected lines only.
  • All stock on offer is subject to availability.
  • You will be charged the price that is displayed on the checkout page. If you purchased the item at full price before the promotional event began and the price has subsequently been reduced during this promotion, Serendipity House cannot refund the difference.
  • Where all or part of an order is refunded or cancelled, you will be refunded the total amount due less the discount given.
  • The promotion may be altered or varied at the sole discretion of Serendipity House.
  • Serendipity House has the right to withdraw the offer or amend the terms and conditions related to the offer at any time.
  • Serendipity House has the right to cancel or reject orders that breach any of the terms and conditions stated.

Free HK-Macau Shipping

  • Customers who make eligible orders with Serendipity House will receive free HK delivery on orders over $399 HKD. Each order must total $399 HKD or more (excluding delivery charges) to qualify for free HK delivery.
  • No alternative (cash or otherwise) to this offer is available
  • The promotion may be altered or varied at the sole discretion of Serendipity House.
  • Serendipity House has the right to withdraw the offer or amend the terms and conditions related to the offer at any time.
  • Serendipity House has the right to cancel or reject orders that breach any of the terms and conditions stated.

New Customer Offer

  • Customers who are logged in and purchasing for the first time can receive 20% off their order by using the code SHLNEW20.
  • This code is only redeemable once.
  • No alternative (cash or otherwise) to this offer is available
  • The promotion may be altered or varied at the sole discretion of Serendipity House.
  • Serendipity House has the right to withdraw the offer or amend the terms and conditions related to the offer at any time.
  • Serendipity House has the right to cancel or reject orders that breach any of the terms and conditions stated.